Terri Lynn Cardona

M.S., SHRM-SCP

Terri Lynn Cardona is passionate about helping businesses enhance their bottom line by improving and nurturing employee performance. As a strategic Human Resources Consultant, Terri Lynn guides business leaders to Inspire Positive Outcomes and build healthy and profitable organizations. She crafts strategies for sustainable and collective improvements aligned to business goals.

The employee experience in growing businesses is her trademark. With deep experience and skills transferable across multiple industries, Terri Lynn takes a holistic view of the work environment, aligning the people, processes and performance. She loves to train and mentor others.

As a trusted and innovative business consultant with extensive operations experience, Terri Lynn delivers results for both short- and long-term strategic planning and tactical implementation. She has managed teams ranging from 2 to 18 staff, who have served from 10 to 1,000 employees. She has partnered with business owners and senior leadership teams at all levels in the organization and loves to engage with the front line to create a cohesive and open environment. The day-to-day work is effective when people understand how their individual jobs help the company to achieve its overall goals and business outcomes.

When partnering with clients, Terri Lynn's approach is to integrate the overall human resources strategies as a clear factor in the company's growth, with direct impact to the bottom line. She clarifies the vision to build a culture that motivates employees who are engaged and productive. She then creates a strategic plan and operations infrastructure to make it happen. 

Terri Lynn is an industry thought leader in all aspects of HR, including the use of technology, processes and systems. She has spearheaded significant changes that have produced cost savings, improved efficiencies, and mitigated risks. 

Strategic Alignment

Corporate Culture: Aligned "brand on the inside" to the external brand to attract and engage talent. Established new programs such as recognition, community volunteers, and scholarships.

Culture Audit: Assessed the organization for a real estate company. Developed a strategy for CFO to support hiring, retention and development of 300 employees in six states.

Employee Engagement: Guided executive team on developing mission, vision and values for company. Aligned HR strategies to deliver on stated values such as creating a new recruiting strategy.

Human Resources

Human Resources: Trained staff in functions spanning multistate payroll, compensation design & implementation, contract negotiations, benefit plans, technology solutions, 401(k) fiduciary management, workers' compensation, and compliance.

COVID-19: Prepared return-to-work plans and required prevention plans for multiple clients. Engaged with and advised a company planning to displace 80+ workers. Layoff was averted, and one year later the company has hired 50+ employees. 

Workforce Reduction: Managed three separate reductions in force for one client.

HRIS / ATS / LMS: Implemented multiple human resources technology systems to maximize HR impact.

Team Development

Communication: Facilitated Everything DiSC® Workplace for a company's leadership conference for 150 managers & leaders.

Train the Trainer: Developed new "Train the Trainer" for Rosewood Sandhill to achieve Forbes Travel Guide 5-star rating.

Training Design: Designed multiple training materials, including job aids for in-person, virtual and online courses.

Professional Experience

  • Prometheus Real Estate Group, Senior Vice President 
  • Starwood Hotels and Resorts, Director of HR | W Hotels
  • Food Fun, Vice President, Team Support Services 

Recognition (Prometheus Real Estate Group)

  • Fortune's 100 Best Small and Medium Companies to Work For (2016 & 2017)
  • San Francisco Business Times and Silicon Valley Business Journal's: Best Places to Work (2014 - 2018)

Education

  • Boise State University, M.S., Instructional and Performance Technology
  • San Jose State University, Public Relations

Certifications

  • Multiple certifications in Human Performance, Training & Development, Six Sigma Green Belt, and Virtual Facilitator